Answers to Frequently Asked Questions:

• What are your shipping times?
  Orders are typically processed and shipped within 2 business days. Here are the estimated delivery times by region (from the shipping date):
  • Canada: 1 to 5 business days
  • United States: 3 to 6 business days
  • Other destinations: 1 to 3 weeks
• Do you offer international shipping?
  Yes – we ship to almost every country in the world, with the exception of Afghanistan, Cuba, Iraq, Libya, North Korea, Somalia, Syria, and Zambia.
• Where are the assembly instructions?
  They are accessible with the QR code on your box or you follow this link: Assembly Instructions.
• Do you accept returns?
  Yes, we accept returns within 30 days of delivery, provided the frame is in its original condition and packaging. View our complete return policy.
• How can I track my order?
  Once your order is shipped, you will receive a tracking number via email.

If you have any further questions, you can contact us using this form: